Director Global Customers (Walmart International)

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Job Description:

Walmart is Mars' largest customer, accounting for approximately 13% of corporate NSV. Walmart has presence in >27 countries under 54 different banners. In addition, Walmart is organized globally with a GBU structure and expects Mars Inc. (now a #4 supplier) to manage and collaborate with a centralized Global entity. The Director of Walmart International has both an external and internal facing role responsible for management of Walmart & Sam's Global Leverage Teams as well as responsibility for driving market-specific initiatives across all segments, driving overall business results, and ensuring our partnership is 'fit for future'. Walmart's Global Leverage Team expects Mars Inc. to deliver agreed-upon business results and build capabilities to accelerate performance across key International markets (Mexico, Canada, China, India, South Africa, Central America, Chile, with close ties to the US).

The Director is operating directly with Walmart Global Leverage Team (Bentonville) and Mars & Walmart local teams across key markets. Influencing without authority skills are a must (in addition to the MLC's mentioned below) to build both internal and external relationships across the MARS segments and the countries where Walmart operates. The role will be focused on creating future business opportunities while also delivering the JBP objectives and deliverables for the WMT International business based on the in-country JBP commitments.

This role requires creating, coordinating, and collaborating with the Local and Global Segment team's relevant customer initiatives that drive mutual benefit for Mars and Walmart. One must be mindful of results and capability development for today (current fiscal year) and tomorrow (future fiscal years).

This role also requires one to understand the need and the value of being flexible to understand the different cultural differences and adapt on the fly to new requirements or ideas coming from the outside to engage the teams and get things done. The role requires a high sense of urgency and high levels of energy. Work hour requirements will vary from time to time to early in the morning to late at night to accommodate short-dated projects and conference calls across time zones.

What are we looking for?

• 10+ years in sales, marketing, digital, and/or international management required, Walmart/Sam's experience preferred.

• Advanced digital and/or category leadership acumen

• Comfort with Senior-level contacts internally and with customers.

• Candidate should be familiar with a multi-segment and/or multi-market customer environments to provide the appropriate situational leadership, interpersonal and related communication skills to organizational objectives and related capability development.

• Forward-looking, strategic thinking ability

• Intellectual & cultural curiosity

• Ability to creatively solve problems.

• Technical skills: Scintilla/Retail Link, 1CPL and syndicated data experience, advanced Microsoft Office skills, and experience

What will your key responsibilities be?