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Mortgage Final Document Specialist

Remote, USA Full-time Posted 2026-06-13

About the position At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This role requires working from a U.S. Bank location three (3) or more days per week. Performs a formal review and inspection of all final loan documentation to ensure accuracy and completeness within the designated time period. Contacts the appropriate party for timely delivery of all final loan documentation. Performs data entry of appropriate data elements from the documents into current tracking system and completes necessary forms and reports to track final documentation process. Reviews final documentation for compliance with investor/guarantor requirements. Facilitates the correction of any exception identified during the review process. Communicates with title agents, recording offices, lenders and borrowers until the exception have been cleared. Performs a quality control review to verify that all documents on the shipping transmittal are included in the current shipment and ensures final documentation is forwarded to the appropriate final destination. Prepare documents for execution, ensure they meet the required standards.

Responsibilities

  • Performs a formal review and inspection of all final loan documentation to ensure accuracy and completeness within the designated time period.
  • Contacts the appropriate party for timely delivery of all final loan documentation.
  • Performs data entry of appropriate data elements from the documents into current tracking system and completes necessary forms and reports to track final documentation process.
  • Reviews final documentation for compliance with investor/guarantor requirements.
  • Facilitates the correction of any exception identified during the review process.
  • Communicates with title agents, recording offices, lenders and borrowers until the exception have been cleared.
  • Performs a quality control review to verify that all documents on the shipping transmittal are included in the current shipment and ensures final documentation is forwarded to the appropriate final destination.
  • Prepare documents for execution, ensure they meet the required standards.

Requirements

  • High school diploma or equivalent
  • Three or more years of mortgage experience

Nice-to-haves

  • Strong customer service and communication skills
  • Proficient computer navigation skills using a variety of software packages
  • Strong organizational skills
  • Knowledge of mortgage or title processes
  • Experience managing a pipeline with the ability to manage multiple deadlines
  • Excellent time management skills with strong organizational skills with the ability to be flexible with change

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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