Manager, GOP Services

​​ Role and Responsibilities​ Manage the client’s NERC GOP Program by ensuring operational activities and compliance obligations are performed in accordance with NERC Reliability Standards, Regional Entity requirements, and applicable procedures. Serve as the primary point of contact between the client and Regional Entities for all GOP‑related communications. Develop, maintain, and update GOP program documentation, including Operating Plans, procedures, Operating Guides, communication protocols, event reporting workflows, and evidence repositories. Evaluate real‑time and near‑real‑time operating responsibilities, including operating logs, outage coordination requirements, telemetry obligations, and performance expectations defined by BAs and TOPs. Ensure timely reporting of operational events and internal event documentation. Coordinate and support control center activities, including operator readiness, procedure updates, and implementation of new or revised operating requirements. Manage the client’s compliance evidence, ensuring accuracy, completeness, and traceability to NERC GOP standards Oversee training, qualification, and competency programs for personnel performing generator operator duties. Conduct internal audits, spot checks, and performance assessments across all GOP-related activities, identifying gaps and recommending corrective actions. Support integration of new generating assets into the GOP program, including onboarding, documentation development, coordination with BAs/TOPs, and establishing operating protocols. Prepare the client for audits and compliance engagements, including data requests, self‑certifications, mitigation activities, and Regional outreach. Maintain strong situational awareness of reliability risks, operational issues, and changes to NERC standards, regional guidance, and BA/TOP operating requirements. Lead the continuous improvement of GOP workflows, including digital evidence processes, monitoring tools, operator communication practices, and event-reporting procedures. Required Qualification & Education BA/BS degree in engineering, or related field; or 4+ years of experience in NERC compliance, grid operations, or generator operations. Strong knowledge of NERC GOP Reliability Standards and applicable standards. Experience working with BAs, TOPs, RCs, or NERC Regional Entities. Required Skills & Competencies Strong understanding of grid operations, generation dispatch, and reliability communications. Ability to interpret and implement NERC standards and operating requirements. Excellent documentation and evidence‑management skills. Ability to analyze operational data and compliance performance. Strong communication skills for client‑facing and external stakeholder coordination. Required Software Knowledge Expertise in MS Office MS Office (Word, Excel, PowerPoint) and Adobe PDF toolsets Preferred Experience Experience managing or supporting NERC Generator Operator Programs. Previous work with control center operations, grid operations, or energy facility operations. Familiarity with BA/TOP/RC operating protocols, telemetry requirements, outage coordination, and real time communication standards. Experience with compliance audits, self certifications, and evidence management. Experience with renewable energy portfolios, hybrid systems, storage assets, or distributed generation preferred. Preferred Skills & Competencies Experience with tools such as SharePoint, Trello, or other workflow systems. Familiarity with SCADA/EMS systems or operational data platforms. Ability to lead training and operational readiness programs. Coaching / leadership skills Physical requirements Ability to sit for prolonged periods of tim This position is fully remote and may be based anywhere in the United States. The target hiring range for this position is $115,000 - $125,000. Actual compensation may vary based on experience, education, and other relevant factors. This range is provided for informational purposes only and does not constitute a guarantee of any specific salary. Radian Generation is an equal opportunity employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetics or any other legally protected characteristic. Apply To This Job